Knowledgebase / Technical Issues - viflow Support Center

Installation and Activation

ViCon Update reports that the ViCon update service is not available (KB10334)

Published: 2018-08-06
viflow 6 kann nicht installiert werden: Unexpected error installing the package. Error code is 2739 (KB10348)

Published: 2018-08-06
Our included version of Microsoft Visio 2016 reports "The file {90160000-0053-0000-0000-0000000FF1CE}-C\Office64WW. msi could not be found" during installation (KB10359)

Published: 2018-08-06
Installing viflow 6 stops immediately after startup: The process terminated unexpectedly (KB10362)

Published: 2018-08-06
Despite successful activation, viflow 6 remains a trial version (KB10372)

Published: 2020-02-03
viflow reports "Visio's product activation does not appear to have been completed yet." (KB10380)

Published: 2021-01-28
Installation von Visio 2019 bei vorhandenem Office 365 (für IT-Experten) – (KB10414)

Published: 2020-10-30
Fehlercode "1612" im Programm ViCon Update (für IT-Experten)

Published: 2020-05-08

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WebModel

WebModel cannot be opened in Internet Explorer 11 on Windows Server 2008 R2. Extended information: Access denied (KB10345)

Exporting the WebModel starts and stops immediately (KB10350)

A WebModel transferred via FTP cannot be opened after upload (KB10360)

Deleted process graphics can still be called up via direct link in the web model (KB10361)

Ein Prozess im viflow WebModel kann nicht geöffnet werden: Extended Information meldet Cannot find graphic to load - giving up (KB10363)

Instead of a process graphic, the viflow 6 WebModel only displays a white page (KB10381)

Why is it not possible to open linked documents in the WebModel? (KB10421)

viflow WebModel auf Webserver – allgemeine Informationen (#10424)

Application

viflow crashes when the user clicks on any list item (KB10161)

Unusually long loading times when opening a database and changing process graphics in ViFlow 5 (KB10175)

Error in loading DLL (48) while opening a viflow file (KB10341)

Schlechte Performance und regelmäßige Abstürze in viflow 6 wenn auf einem Windows Server 2008/2012 R2 installiert (KB10347)

Print preview does not display any process graphics - viflow did not find any documents for printing (KB10355)

Error "File not found in procedure launchConverting" when using the viflow Add-In "Transform Graphic" (KB10356)

The start of viflow 6 stops with the Windows Installer message "Installation is being prepared" (KB10373)

Installation and Activation

ViCon Update reports that the ViCon update service is not available (KB10334)

viflow 6 kann nicht installiert werden: Unexpected error installing the package. Error code is 2739 (KB10348)

Our included version of Microsoft Visio 2016 reports "The file {90160000-0053-0000-0000-0000000FF1CE}-C\Office64WW. msi could not be found" during installation (KB10359)

Installing viflow 6 stops immediately after startup: The process terminated unexpectedly (KB10362)

Despite successful activation, viflow 6 remains a trial version (KB10372)

viflow reports "Visio's product activation does not appear to have been completed yet." (KB10380)

Installation von Visio 2019 bei vorhandenem Office 365 (für IT-Experten) – (KB10414)

Fehlercode "1612" im Programm ViCon Update (für IT-Experten)

viflow Reports

In the viflow report "Process description" no symbols are displayed during printing (KB10351)

During the creation of any matrix reports in viflow, the error message "1004: SaveAs method of Workbook class failed" occurs. No Excel file opens with the selected matrix (KB10352)

WebModel cannot be opened in Internet Explorer 11 on Windows Server 2008 R2. Extended information: Access denied (KB10345)

Exporting the WebModel starts and stops immediately (KB10350)

A WebModel transferred via FTP cannot be opened after upload (KB10360)

Deleted process graphics can still be called up via direct link in the web model (KB10361)

Ein Prozess im viflow WebModel kann nicht geöffnet werden: Extended Information meldet Cannot find graphic to load - giving up (KB10363)

Instead of a process graphic, the viflow 6 WebModel only displays a white page (KB10381)

Why is it not possible to open linked documents in the WebModel? (KB10421)

viflow WebModel auf Webserver – allgemeine Informationen (#10424)

viflow crashes when the user clicks on any list item (KB10161)

Unusually long loading times when opening a database and changing process graphics in ViFlow 5 (KB10175)

Error in loading DLL (48) while opening a viflow file (KB10341)

Schlechte Performance und regelmäßige Abstürze in viflow 6 wenn auf einem Windows Server 2008/2012 R2 installiert (KB10347)

Print preview does not display any process graphics - viflow did not find any documents for printing (KB10355)

Error "File not found in procedure launchConverting" when using the viflow Add-In "Transform Graphic" (KB10356)

The start of viflow 6 stops with the Windows Installer message "Installation is being prepared" (KB10373)

ViCon Update reports that the ViCon update service is not available (KB10334)

viflow 6 kann nicht installiert werden: Unexpected error installing the package. Error code is 2739 (KB10348)

Our included version of Microsoft Visio 2016 reports "The file {90160000-0053-0000-0000-0000000FF1CE}-C\Office64WW. msi could not be found" during installation (KB10359)

Installing viflow 6 stops immediately after startup: The process terminated unexpectedly (KB10362)

Despite successful activation, viflow 6 remains a trial version (KB10372)

viflow reports "Visio's product activation does not appear to have been completed yet." (KB10380)

Installation von Visio 2019 bei vorhandenem Office 365 (für IT-Experten) – (KB10414)

Fehlercode "1612" im Programm ViCon Update (für IT-Experten)

In the viflow report "Process description" no symbols are displayed during printing (KB10351)

During the creation of any matrix reports in viflow, the error message "1004: SaveAs method of Workbook class failed" occurs. No Excel file opens with the selected matrix (KB10352)

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